FAQ
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  • How long does it take to get a response after we send you an inquiry?

    We will respond to your inquiry within 24 hours on weekdays.

  • Can you produce custom products?

    Yes, we primarily do custom products. We develop and produce products based on customer drawings or samples.

  • Do you produce standard parts?

    Yes, in addition to custom products, we also produce standard kits.

  • What are the payment terms?

    When providing a quote, we will confirm the transaction method with you: FOB, CIF, CNF, or another method. For mass production, we generally require a 30% down payment, with the balance due upon sight of the bill of lading. We typically accept T/T, but L/C is also acceptable.

  • How do you ship the goods to customers?

    We usually ship by sea freight. However, if the customer's goods are urgent, we can also ship by air freight. Ningbo Airport and Shanghai International Airport are both very close to us.

  • Where do you primarily export your goods?

    Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, etc.